“It’s been good for both of us,” said Tri-Sports.com retail manager Erik Jacobsen of his company’s partnership with Velolet.com and its founder, Dan Cleary
“We’ve been able to give constructive feedback for him to improve the website experience for the retailer and consumer,” Jacobsen said. “At the same time, it’s been fantastic for us. It takes the manual process and the hard work out.”
For Tri-Sports.com, “maintaining a consistent revenue stream with our rental bikes” is challenging, Jacobsen said. “Velolet approached us with an innovative new solution.”
People who search the velolet.com site for bike rentals in Tucson can find bikes in Tri-Sports.com’s 14-cycle fleet. “People could sort of cut us out of the mix” with regard to waivers, paperwork and details, he continued.
“For the customer, it’s great,” Jacobsen said. “They can reserve the bike and know it’s theirs. It’s great for us, because we no longer involve manual processes.” Velolet cuts the customer’s pick-up time, too. “We get the bikes prepared and ready to go.”
Tri-Sports.com is looking to expand its fl eet. Rental bikes are a good cash source for Tri-Sports, Jacobsen said. “Manufacturers cut retailers a decent deal on the bike, and we recoup that as revenue. Those bikes have been rented out enough to where it’s been financially good for us.”
Velolet.com has “exposed us a bit more to the road crowd, especially from out of town,” Jacobsen said. Visiting cyclists who want to climb Mount Lemmon can go to the site, and find a rental available at Tri-Sports.com.
Families are fi guring out the benefit, too, Jacobsen said. He’d just worked with a couple from Canada coming to Tucson for a family vacation, and seeking cycles. “They don’t have to worry about packing their bike up, and spending how many hundreds of dollars to ship their bikes here,” he said.