Best Bike Shops + useful technology = Even Better Bike Shops

Bicycling Magazine came out this last month with their best bike shops list.  To quote them, “Every cyclist needs a good shop–a place to get a fix, find new rides, or congregate in a space devoted to two-wheeled worship.”   Well, we also think a bit of technology innovation goes a long way to pleasing the customer too.

In fact, speaking to the customer-driven technology trend Bicycle Retailer and Industry News just published some recent commentary about bike brands also embracing technology.

“Everything points to consumers greatly preferring to buy from multi-channel retailers,” [SmartEtailing co-founder Barry Brenner]  ….  “Great companies play offense,” said Burke [John Burke, Trek President], alluding to the company’s new online strategy.

Right now, consumers are trending towards more online purchasing/services and it is not because they don’t love their local bike shop anymore.  It is just that they are in the habit of using useful technology throughout their entire day and so the expectation is that all their interactions at their work, grocery stores, and even their bike shop involve useful technology. And, bike shops can actually embrace it pretty easily whether that be through purchasing items or scheduling services or making bike rentals.  Technology makes the “interaction”work well for the consumer.

Many of the shops listed below do in fact, whether publicized or not, offer bike rentals and that is great but bike rentals are the perfect example of combining local bike shops with “useful technology.”  The ability to make an online bike rental reservation like the service offered by Velolet The Bike Rental Hub showcases the meld of the two.  The bike rental from the bike shop provides the customer what they need and the technology (Velolet’s online bike rental platform) makes it convenient, easy, and saves time.

We think over time, Bicycling Magazine’s quote will be extended a bit to, “Every cyclist needs a good shop–a place to get a fix, find new rides, or congregate in a space devoted to two-wheeled worship both online and offline.”  The world of mobile, the web, and other technologies isn’t going away and bike shops that embrace the useful aspects of it are going to be prepared for the “new” type of customers that will frequent their shops.

Bicycling Magazine definitely listed great shops (below), however, we think there are a lot more shops to add to the list and when these shops go beyond just having a website, to doing more with the useful technology available, like integrating with Velolet The Bike Rental Hub, they’ll be progressing to that next level.  Definitely check the shops out:

The Devil’s Gear Bike ShopNew Haven, CT (Matt and Dave will take of you)
Intown Bicycles, Atlanta, GA
East Burke Sports, East Burke, VT
Belmont Wheelworks, Belmont, MA
Drummond Custom Cycles, Enfield, NH
Cycle Smithy, Chicago, IL
American Cyclery, San Francisco, CA
Above Category, Mill Valley, CA
Fit Werx, Waitsfield, VT
Sports Garage, Boulder, CO
Nashville Bicycle Lounge, Nashville, TN
Fair Wheel Bikes, Tucson, AZ
R&A Cycles, Brooklyn, NY
Las Vegas Cyclery, Las Vegas, NV
The Path, Tustin, CA
Bike Gallery, Portland, OR
Passion Trail Bikes, Belmont, CA
Monkey Wrench Cycles, Lincoln, NE
White Pine TouringPark City, UT (along with sister co. Jans — See Jack W and Scott H)
Cascade Bicycle Studio, Seattle, WA
Bike & Bean, Sedona, AZ
River City BicyclesPortland, OR (see Dave and Brian)
Trail Head Cyclery, San Jose, CA
Wheat Ridge Cyclery, Wheat Ridge, CO
Bicycle Therapy, Philadelphia, PA
The Outdoorsman, Butte, MT
First Flight Bicycles, Statesville, NC
The Hub (and Pisgah Tavern), Brevard, NC
Budget Bicycle Center, Madison, WI
Power House, Hailey, ID
Metropolis Bikes, North Hollywood, CA
Recycled Cycles, Seattle, WA
Over the Edge Sports, Fruita, CO
Johnny Sprockets, Chicago, IL
Absolute Bikes, Salida, CO
Bicycle Trip, Santa Cruz, CA
Chili Pepper Bike Shop, Moab, UT
Great Lakes Cycling And Fitness, Ann Arbor, MI
Kraynick’s Bicycles, Pittsburgh, PA
Mellow Johnny’sAustin, TX (find Sam Legge and he won’t even ask if you know that LA guy)
Sellwood Cycle Repair, Portland, OR
Fitzgerald’s Bicycles, Jackson Hole, WY
The Pedal House, Laramie, WY
Freeze Thaw Cycles, State College, PA
Fat Tire Farm, Portland, OR
Bicycle Habitat, New York City, NY
Velo Cult, San Diego, CA
Wheel and SprocketHales Corner, WI (Chris Kegel has been keeping customers happy for over 35years)
Bike Peddler, Santa Rosa, CA

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